How to Respond to a Data Breach
Time is of the essence, whether your personal data has been compromised as part of a larger targeted cyberattack, or you are the victim of an individual cybercrime. You’ll need to take immediate action to minimize the impacts. These are steps you should take after discovering your data has been breached OR if you suspect that you are the victim of fraud or identity theft:
- Contact Carlson Capital Management so that we can watch for suspicious activity and collaborate with you on extra precautions.
- Contact the Schwab Alliance team at 800.515.2157. For suspected fraud cases, Schwab will escalate your matter to the Fraud Prevention & Investigations team to investigate your case and take necessary precautions to prevent further unauthorized debits. If you suspect identity theft, they will discuss with you how Schwab handles accounts of clients who’ve had their identity stolen or their account hacked.
- If you suspect fraud or identity theft, we recommend you visit this site and follow the appropriate recommendations: