Welcome to CCM!

We are happy to welcome you as a client at Carlson Capital Management and look forward to working with you!

It is our goal to make your transition to Carlson Capital Management as smooth as possible. We will be in contact with you at various times during this process, but if you should have any questions during this period, please call or email a member of our Client Servicing Team.

Opening Accounts

When will the process of transferring my assets begin?

The forms you signed upon becoming a Carlson Capital Management client will be completed and submitted to Charles Schwab & Co. within a week. Schwab will begin processing the transfer requests immediately. Transfers can take up to two weeks to two months depending on the type of asset we are transferring. We will review your statements and work to identify for you if any accounts may take longer than average to transfer.

How does this affect my current accounts?

Once the custodian of your current accounts receives our transfer request the account will be “frozen”—allowing no transactions (deposits, withdrawals, trades, etc.).

How will I know the transfers are complete?

We will send you an email notification (or call you if you do not have email) as we receive updated account transfer information.

Important Compliance Documents

As you sign key agreements associated with working with our firm including the Investment Advisory Agreement and the Investment Policy Statement, following are key related compliance documents provided for your review:

Helpful Account Features

Upon your accounts opening, Schwab will automatically enroll you in e-Delivery for convenient and secure delivery of your statements, prospectuses, and other related documents. Schwab’s web access is straight forward and only takes five minutes to set up. Once enrolled, you can customize your delivery preferences to meet your specific needs.

If you would like to make automatic deposits in to or withdrawals out of one of your new Schwab accounts, we will use MoneyLink to connect to your chosen bank account(s). We will ask you to sign a form and provide a voided check to complete the MoneyLink set-up.

By signing a power of attorney form pertaining to your Schwab accounts, you may grant access to a person of your choosing to view your account information on-line or access your account information by phone. It is important to note that even if you are opening accounts with a spouse, you will not have access to accounts opened in the other’s name without signing a POA (e.g., IRA accounts).

Your CCM client portal access provides you with an interactive, big picture overview of all your CCM-managed accounts; a snapshot of your investment holdings; dynamic reports; secure access to document-sharing, and your quarterly statements from CCM. Simply set up secure portal access with your email address and a password. We are happy to assist in registering you, or you can do so at carlsoncap.com/portal.